FAQs



Q. Is it pack of 3 kg in 1 pack or 1 kg, 3 pack?

A. 1kg in 3 packets.

Q. Can i use this premix on vending machine?

A. Yes.

Q. What is the shelf life ?

A. 9 months from the date of manufacture.

Q. Will there be taste difference? if used with vending machine vs manually with hot water. please give brief explanation.

A. Yes.. without vending machine the ratio of premix and water does match exactly.

Q. Do you have a sugar free tea/coffee premix?

A. Yes we do have Diet Tea Diet Coffee and Low Sugar Tea and Low Sugar Coffee.

Q. How many cups per KG?

A. 80ml of 100cups

100ml of 80cups.

Q. How is the water supply connected to Vending Machine . Do we need to use containers or the machine needs a running water supply ??

A.You need to connect a gallon water can - inverted - on top.

Q. Instead of premix, can i use normal coffee powder or tea powder.

A. No you can not use.

Q. What is the electric consumption of this vending machine?

A.The electric consumption would be maximum 2 kilo watt.

Q. Can we make settings with this vending machine ?

A. Yes, you can make settings according to your interest in cup size.

Q. Where will i get the packet of tea and coffee premix every time?

A. You can place the order in our website www.cafedesireonline.in

Q. What is the minimum delivery time?

A. Usually it takes minimum 5 to 6 working days. Excluding National Holidays and Sundays.

Q. What if i get damaged products?

A. Don't worry, we are here for you. We will replace the products. For any such concerns you can mail on online@cafedesire.co.in